Close
CRM with built-in calling, email, and SMS for small sales teams
Evaluated across 11 criteria in 1 category
Small to mid-sized B2B sales teams (1–50 reps) running high-velocity outbound motions who want built-in calling, email, and SMS in one place without the admin overhead of Salesforce or HubSpot. Particularly strong for SaaS startups and inside sales teams scaling from 0 to $30M ARR.
Enterprise sales orgs needing complex role hierarchies, deep ERP integrations, multi-touch revenue attribution, or native data enrichment. Also a poor fit for teams with strict EU data residency or GDPR documentation requirements, or those needing account-based marketing (ABM) orchestration at scale.
Editorial Verdict
Close is a purpose-built, sales-execution CRM that genuinely earns its 'no BS' positioning—it prioritizes speed, built-in communication, and automation over administrative depth. For small to mid-sized outbound sales teams doing high-volume calling, emailing, and SMS, it is one of the strongest purpose-fit tools on the market. It is not an enterprise CRM or a RevOps analytics platform, and teams needing deep data enrichment, GDPR documentation, or complex attribution modeling will hit real ceilings fast.
Close Performance Ratings
How Close scores across key evaluation criteria
11 criteria evaluated
See how Close ranks in CRM14-day free trial, no credit card required
Not explicitly documented in available sources
Live customer support, Office Hours with experts, extensive help docs
Per-seat, tiered: Solo $9, Essentials $35, Growth $99, Scale $139/month (annual)
100+ native, no-code, and Zapier integrations
Actionable sales insights with activity and pipeline reporting
Email/SMS templates, AI Email Assistant, custom fields and activities
Multiple pipelines, Pipeline Guidance, smart views, opportunity tracking
Automated workflows, follow-ups, task creation, Power Dialer, AI call notes
AI Lead Summaries; no native data enrichment provider
Sales activity reporting, pipeline reports, rep-level tracking
Close: Strengths & Weaknesses
A quick verdict on where this tool wins and where it falls short
Where Close Excels
- ✅Automation Capabilities — Automated workflows, follow-ups, task creation, Power Dialer, AI call notesCRM
- ✅Free Trial — 14-day free trial, no credit card requiredCRM
- ✅Pipeline Management — Multiple pipelines, Pipeline Guidance, smart views, opportunity trackingCRM
- ✅Pricing Model — Per-seat, tiered: Solo $9, Essentials $35, Growth $99, Scale $139/month (annual)CRM
- ✅Support Quality — Live customer support, Office Hours with experts, extensive help docsCRM
Where Close Falls Short
- ⚠️Data Enrichment — AI Lead Summaries; no native data enrichment providerCRM
💡 Close is strongest in automation capabilities. Consider alternatives if you need better data enrichment.
Categories Featuring Close
See how Close ranks across different comparison categories
FAQ About Close
Common questions about Close