Grain
AI notetaker that records meetings and auto-syncs summaries to your CRM
Evaluated across 10 criteria in 1 category
Mid-market B2B sales and customer success teams (typically 5–50 reps) already on HubSpot or Salesforce who want reliable AI notetaking, CRM auto-fill, and basic rep coaching without the cost or complexity of Gong or Chorus. Also well-suited for product and UX research teams capturing customer voice.
Enterprise revenue teams requiring deep pipeline analytics, forecasting intelligence, dialer-native integrations (Outreach, Salesloft), or advanced deal risk scoring. Also not appropriate for organizations that need vendor-backed SLA guarantees or dedicated enterprise support tiers.
Editorial Verdict
Grain is a well-priced, genuinely usable conversation intelligence tool for mid-market sales and CS teams that want accurate transcription, tight HubSpot/Salesforce sync, and lightweight coaching without signing an enterprise contract. It punches above its price point on core recording and CRM workflows but falls short of Gong-tier depth on analytics, dialer integrations, and structured coaching frameworks. Teams that need revenue forecasting, deal risk scoring, or fleet-wide keyword tracking will outgrow it quickly.
Grain Performance Ratings
How Grain scores across key evaluation criteria
10 criteria evaluated
See how Grain ranks in Conversation IntelligenceFree tier + Starter (~$19/seat/mo) + Business/Enterprise; pay-per-paid-seat, monthly or annual
Free forever plan (up to 20 meetings); no time limit
HubSpot and Salesforce native sync; auto-populates contacts and deal fields
Team performance insights on Business/Enterprise tiers; limited on lower tiers
Automated recording, transcription in 100+ languages, AI-powered notes
Coaching suggestions, clip/playlist creation, rep performance cues
Text-based transcript search, clip tagging, highlight playlists
Works with major video conferencing platforms; no specific dialer integrations confirmed
GDPR compliant and SOC 2 audited
Help Center, onboarding support offered; no enterprise SLA evidence
Grain: Strengths & Weaknesses
A quick verdict on where this tool wins and where it falls short
Where Grain Excels
- ✅Call Recording & Transcription — Automated recording, transcription in 100+ languages, AI-powered notesConversation Intelligence
- ✅CRM Integrations — HubSpot and Salesforce native sync; auto-populates contacts and deal fieldsConversation Intelligence
- ✅Free Trial — Free forever plan (up to 20 meetings); no time limitConversation Intelligence
- ✅GDPR Compliance — GDPR compliant and SOC 2 auditedConversation Intelligence
- ✅Pricing Model — Free tier + Starter (~$19/seat/mo) + Business/Enterprise; pay-per-paid-seat, monthly or annualConversation Intelligence
💡 Grain excels at call recording & transcription.
Categories Featuring Grain
See how Grain ranks across different comparison categories
FAQ About Grain
Common questions about Grain